store policy

Urbanix Store Policy

At Urbanix, we aim to provide high-quality streetwear and a smooth shopping experience. Please review our store policies before placing an order.

Orders

Once an order is placed, it will begin processing immediately. Please ensure all details such as size, Phone number and contact information are correct before completing your purchase.

Returns & Exchanges

We offer free size exchanges within 7 days of receiving your order if the item does not fit.

Items must:

• Be unworn and unwashed

• Have original tags attached

• Be returned in original condition

Refunds may be issued only if the item is defective or incorrect.

Shipping

Orders are processed within 1–3 business days. Shipping times may vary depending on location. Once your order is shipped, you will receive tracking information if available.

Urbanix is not responsible for delays caused by shipping carriers or customs.

Product Availability

All products are subject to availability. In the rare case an item becomes unavailable after purchase, we will contact you to offer a replacement or refund.

Pricing

Prices are subject to change without notice. Promotions and discounts may apply for a limited time.

Contact

If you have any questions about your order, returns, or products, please contact us through our website contact page or official Urbanix social media channels.